Restaurant Sales Manager

Restaurant Sales Manager

The Restaurant Sales Manager is responsible for booking private events for all occasions as well as providing an exceptional guest experience.

General Duties:

Duties include, but are not limited to:

  • Planning the execution of all private events both on and off site.
  • Booking Events at all DZ Restaurants from beginning to end and complete all information for the BEOs (Banquet Event Orders)
  • Prepare Financial reporting and complete administrative duties in a timely and accurate manner.
  • Proactively source outside sales opportunities through cold calling and personal visits to potential clients to increase event sales.
  • Maintain event planning & scheduling through sales program, Caterease.
  • Meet and greet clients and conduct property tours as needed
  • Assist the Restaurant Managers in supervising event set up and service as needed.
  • Coordinate menu planning, preparation, and pricing.
  • Attend Sales meetings, BEO Meetings and Restaurant Manager Meetings.
  • Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Assist the corporate office with answering the phones and taking guest reservations
  • Attend and Participate in local meetings, groups and networking events as needed.
  • Perform additional duties as requested by the Director of Sales/Marketing.

Essential Job Requirements:

  • Previous hospitality sales experience required.
  • Previous restaurant sales experience in a high end restaurant preferred.
  • Flexible and occasional long hours often required.
  • Light work – Exerting up to 25 pounds of force occasionally to lift, carry push, pull or otherwise move objects.
  • Extensive knowledge of Food & Beverage etiquette, guest relations, and service standards.
  • Proficiency with Caterease catering and event planning software.
  • General internet knowledge and use, including search capabilities.
  • Ability to assess client needs and negotiate pricing.
  • Must be highly organized, detailed and sales oriented.
  • Ability to multi-task effectively.
  • Interpersonal skills to provide overall guest satisfaction.
  • Must be able to work independently, handle multiple tasks while supporting the needs of the guests and the restaurants.
  • Ability to identify, address and resolve conflict.
  • Excellent telephone etiquette and excellent/professional communication skills required.
  • Take the initiative to make contributions to the department while maintaining positive working relationships with co-workers.
  • Maintain a high level of work quality.
  • Practice teamwork and effective communication with manager/supervisor/co-workers.
  • At all times maintain the highest standards of professionalism, ethics, and a positive attitude towards guests and fellow co-workers.
  • Attend all meetings and training as scheduled by department manager.

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